1. Introduction Welcome to Dynamic Tuning Specialists! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected]. When you visit our website https://www.dynamictuningspecialists.com/ (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please read this privacy policy carefully, as it will help you understand what we do with the information that we collect.
2. What Information Do We Collect? We collect personal information that you voluntarily provide to us when you schedule service, express an interest in obtaining information about our automotive services, when you participate in activities on the Website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the services you use. The personal information we collect may include the following: - Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; vehicle information; service history; and other similar information. - Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. - Vehicle Information. We collect make, model, year, VIN, mileage, and service history to provide automotive repair services.
When you opt-in to receive text messages about your vehicle service, we collect your mobile phone number solely to:
- Send appointment confirmations
- Provide repair status updates
- Notify you when your vehicle is ready
- Communicate urgent service information
We DO NOT:
- Share your phone number with third parties for marketing purposes
- Send promotional or marketing messages unless you separately opt-in
- Sell or rent your contact information to anyone
- Use your number for any purpose other than your specific service updates
You may opt-out at any time by replying STOP to any message. For help, reply HELP or call 260-355-1123. Message frequency varies based on your service needs. Message and data rates may apply.
We use personal information collected via our Website and services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate service scheduling and vehicle repair processes
- To send administrative information to you
- To fulfill and manage your service orders
- To post testimonials (with your consent)
- To deliver automotive repair services
- To respond to inquiries and offer customer support
- To send service-related communications only
- To maintain service records as required by law
- For warranty and recall notifications
We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.
We use cookies and similar tracking technologies on our Website to help customize the Website and improve your experience.
Types of Cookies We Use:
Essential Cookies:
These cookies are essential for enabling user movement around our Website and providing access to features such as service scheduling and account access.
Analytics and Performance Cookies:
These cookies help us understand how visitors use our Website to improve functionality.
Functionality Cookies:
These cookies remember your preferences and settings.
Your Choices Regarding Cookies:
You can disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of the Website.
We do not currently offer social media login options.
We keep your personal information for as long as necessary to: - Provide ongoing automotive services - Maintain warranty records (minimum 12 months) - Comply with legal obligations - Resolve disputes and enforce agreements
We protect your personal information through organizational and technical security measures including: - Secure servers - Encrypted data transmission - Limited access to personal information - Regular security assessments
We do not knowingly collect data from or market to children under 18 years of age. Our services are intended for vehicle owners and authorized drivers only.
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of communications
- Request a copy of your service records
Most web browsers include a Do-Not-Track ("DNT") feature. We currently do not respond to DNT signals.
If you are a resident of California, you are granted specific rights regarding access to your personal information under CCPA.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date.
If you have questions or comments about this policy, you may contact us at:
Dynamic Tuning Specialists
Email: [email protected]
Phone: 260-355-1123
Fort Wayne, IN
Effective Date: January 18, 2025 Last Revised: January 18, 2025